Privacy Policy

Effective date: May 01, 2025

Deseur, LLC ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you use the What's This mobile application ("App").
By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

a. Account Information. When you register to use the App, we collect personal information you provide, such as:

• Name
• Email address
• Username
• Subscription and billing details

b. Points of Interest (POIs) Interaction Data. We do not collect or track your real-time geographic location. However, we do log:

• Which Points of Interest you request or interact with
• Timestamps of interactions
• User-generated content (reviews, comments, data suggestions)

c. Device and Usage Data. We may collect technical data from your device, including:

• Device type, operating system, and serial number
• App and OS version
• Crash logs and diagnostics
• IP address (only for session security and fraud prevention)

How We Use Your Information

We use the information we collect to:

• Provide and maintain the App
• Personalize content and improve user experience
• Communicate with you (e.g., support, account updates)
• Analyze trends and improve performance
• Enforce our Terms and Conditions
• Comply with legal obligations

Cookies and Tracking Technologies

We may use analytics tools, such as Datadog and Rollbar, to collect aggregated and anonymized usage data. These may store cookies or SDK-level data on your device. You consent to this standard practice by using the App. These tools help us understand how users interact with the App and improve overall reliability and performance.

Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate the App (e.g., payment processors, cloud providers)
• Legal Authorities: When required to comply with applicable laws, legal processes, or government requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services

The App integrates with OpenFreeMap to display map content. Your interaction with OpenFreeMap is subject to their privacy practices, not ours. We encourage you to review their policies.

User-Generated Content

Any content you post (e.g., comments, reviews) may be visible to other users. Do not share personal information in public content.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide services
• Comply with legal obligations
• Enforce agreements

You may request deletion of your data at any time (see Section 9 below).

Children's Privacy

The App is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we learn that we have done so, we will delete the data.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent or object to certain uses

To exercise these rights, please contact us at support@deseur.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the App or email. Continued use after changes indicates acceptance.

Your Privacy Rights

a. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request the deletion of personal information, subject to certain exceptions.
• Right to Correct: You can request corrections to inaccurate personal data.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of personal data (note: What's This does not sell or share user data for third-party advertising).
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, please contact us at support@deseur.com. We will verify your identity before processing any requests.

b. GDPR (European Economic Area Users)

If you are located in the European Economic Area (EEA), you are entitled to the following under the General Data Protection Regulation (GDPR):

• Right of Access: You may request access to your personal data.
• Right to Rectification: You can request that we correct or update your information.
• Right to Erasure: You may ask us to delete your personal data ("right to be forgotten").
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can ask for a copy of your data in a machine-readable format.
• Right to Object: You may object to certain types of processing (e.g., direct marketing).
• Right to Withdraw Consent: If processing is based on consent, you may withdraw that consent at any time.

We rely on legal bases such as contract fulfillment, legitimate interests, legal obligations, and consent for processing your data.

To exercise your GDPR rights, contact us at support@deseur.com.

You also have the right to lodge a complaint with your local data protection authority.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Deseur, LLC
email: support@deseur.com
Subject: Privacy policy inquiry